Common Questions

Everything you need to know about CBD in one place.

CBD Basics

CBD stands for Cannabidiol, one of over 100 identified cannabinoids found in the cannabis plant. People use CBD in many different ways, and for many different reasons. We recommend that our customers do their own research using trusted, 3rd-party sources to learn more about CBD and what people use it for.

 

Looking for a good place to start? Try our CBD 101 guide.

Full spectrum means that an oil or product contains all of the cannabinoids that are found in the cannabis plant in nature, rather than just CBD. Full spectrum products are associated with the “entourage effect” – this refers to the increased effectiveness of these products due to the different cannabinoids working synergistically.

 

Learn more on our What does full spectrum mean? blog post.

Everyone is different so there is no straight answer. We certainly cannot guarantee that it’s not a possibility. We can neither confirm nor deny the possibility of failing a drug test and cannot be held responsible if test comes back with positive or false positive results.

All of our products are derived from industrial hemp, and contain <0.3% THC per legal requirements. THC levels in our products are not nearly large enough to make the user feel “high”.

Hemp and Marijuana are cousins, legally speaking. While both plants are cannabis, federal guidelines define hemp as a cannabis plant containing <0.3% THC (The High Causer). Marijuana is a cannabis plant contains >0.3% THC. All of our products are derived from hemp!

Our Company

All of our products are made from CO2 extracted hemp. We feel that carbon dioxide yields a cleaner, more natural oil. 

Put simply, we care. When you shop with us, you aren’t just feeding a corporate giant. We don’t have investors to keep happy or red tape to cut through. We are always happy to go the extra mile to make sure you are satisfied with your purchase, and promise you will receive a level of customer service that many of our customers call “unheard of in this day and age”. It is our mission to produce the most honest products on the market, and we could not do that without you, our valued customer. 

We go above and beyond to make our process as transparent as possible. When you receive a product, it will be labeled with a batch number. If you input the batch number into our online batch database, you will see an exact lab result for the product in your hand, not just a generic, often months old COA like other companies. We are cGMP (Certified Good Manufacturing Process), a set of guidelines issued by the FDA for manufacturers, but not required of hemp companies as of yet. We are also certified Kosher, certified vegan through vegan.org, and use only the finest organic ingredients in all of our products. We never use artificial colors, preservatives, or fillers.

 

All of our products are made from American Hemp grown in the Colorado sun. Our hemp is extracted, refined, formulated, and shipped from our Boulder headquarters. You don’t need to worry about questionable origins or contaminants that come from Chinese-sourced CBD.

We are located at 3620 Walnut St Boulder, Colorado. All of our operations happen here, in the shadow of the Rocky Mountains.

Our Products

Yep! Each product will arrive labeled with an individual batch number. You can enter your batch number into our online database to see an exact Certificate of Analysis for the product in your hand!

Our tinctures are a combination of CO2-extracted CBD oil and organic coconut oil. Flavored tinctures will add organic extracts of their named flavor. Our CBD Tinctures contain no preservatives, artifical ingredients, or coloring.

While the shatter is made with ~99% pure CBD, the crumble is broad spectrum. This is why our shatter labels say 1000mg vs our crumble labels which say 800mg – while both containers weigh one gram, the shatter is basically all CBD; the crumble is 800mg CBD, and various amounts of other cannabinoids that make up the rest of the weight.

While all of our products are already “activated” (meaning they can be ingested orally and they’ll work), the crumble and shatter are best consumed by being either vaporized, smoked, or dabbed. You can use a vape/dab pen that is rated for concentrate use, you can dab on a hot nail like you would with THC concentrates, or you can sprinkle them on your other smokables (or smoke them by themselves). 

 

If you are curious about vaporizing CBD, check out Dabbing CBD: A guide for beginners.

Serving sizes will vary by product. Factors such as body chemistry, product type, and tolerance will all factor into individual dosing. You can learn more on our blog post: When is the best time to take CBD?

  • When the battery is low, the light tip will flash 10 times indicating the need to charge the device.

  • When the device is in need of recharging, the light will no longer illuminate.

  • When the device is charging, the light will light up and remain illuminated.

  • When the device reaches a full charge, the light will flash 20 times and then turn off. If the device is plugged in to an active USB port and the light tip is not lit, it has a full charge.

Shipping FAQs

We ship our orders via Fedex domestically and UPS for international orders.

When your order ships, you will receive a tracking link via automatic email.

We ship for free on all domestic orders. Our international shipping rate is a flat $35.

Orders will ship next business day from time of placement. Orders placed Friday through Sunday will ship the following Monday.

Domestic orders will typically arrive with 3-5 business days from time of shipment. International orders will take 7-10 business days.

O no! Don’t worry, we will always make it right! Please reach out to us on our Customer Support page.

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Our products are made exclusively from American grown hemp.

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These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.