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Choosing the right CBD product can be hard. How do you know if it will work? What type of product is ideal for you? You've tried other brands, but will Extract Labs be any different? We want to take that risk off the table for you. As an industry leader, we truly believe in the power that our products hold. We have heard countless stories from our customers about how our products have been life-changing, and we want to give you your own success story.
With our 60-day money back guarantee, you can give us a shot without any worry. The only thing we ask is that you give us a fair shot by using the product you purchased consistently for two full weeks after receiving it. If two weeks pass and you're still not feeling a difference, fill out the form at the bottom of this page. One of our in-house experts will reach out and get your refund issued, no returns necessary.
The money back guarantee excludes purchases of bulk raw materials. The money back guarantee will only apply to one bottle of each SKU. The money back guarantee will also exclude all merch such as tshirts and hoodies as well as vape batteries. The money back guarantee excludes Gift Cards. Please note: The Money Back Guarantee will only extend to the cost of the product purchased. It will not apply to any shipping costs, taxes, or any other fees. The Money Back Guarantee will only apply to products that have been purchased by the customer. The Money Back Guarantee will not apply to items obtained as replacements from a Money Back Guarantee claim, any sample products, or products purchased from retailers or stores other than Extract Labs.
We will honor the Money Back Guarantee on all international orders provided they meet all criteria of the terms and conditions with one exception: As a resolution, a in-store credit or a refund will be the only two resolutions offered. For international orders, we do not offer the option to send a replacement product. This is to ensure compliance with customs during our shipping process.
If you received an incorrect item with your order or one of the items in your order was damaged in the shipping process, please contact us.
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