Customer Support

Don't see the answer to your question?
Call us at 303.927.6130 for assistance.
(Open 9 to 5, Monday - Friday MST )

Orders and Shipping

Yes! Extract Labs products are sold or shipped to all 50 states.

We offer ground shipping service, which allows us to assist more consumers in a more reliable manner as we grow broader in distribution. Packages generally take 3-5 business days from placing an order to arrival at your door. We offer free shipping on all U.S. orders.
If you’ve placed an order and would like to modify the items or shipping address, please call our Customer Care team at 303.927.6130 or email us at christine@extractlabs.com. If the order has not shipped, we can modify the order to your liking. If the order has shipped, you will then need to follow the return/exchange process.
Except for any products designated on as non-returnable, we will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within seven (7) days of shipment and provided such products are returned in their original condition. To place a return, please call 303.927.6130 or email us at christine@extractlabs.com.
After your order is placed, we’ll send you a confirmation email with order details. Once your order is shipped, a tracking number will be provided.

We charge sales tax in a number of states in accordance with local laws, such as certain states requiring a dietary supplement tax. The tax rate and laws vary depending on the state that we ship to. The following states will be charged tax when placing orders on ExtractLabs.com: AL, AZ, AR, CA, CO, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MA, MN, MS, MO, NE, NV, NM, NC, ND, NY, OH, OK, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV.

Services and Programs

Log into your Extract Labs account and select ‘My Product Subscriptions’ tab on the left hand menu. 

As a combat veteran owned business, we sure do! To apply, upload one of the approved proof of eligibility documents to our Veteran Program page. Please allow 3 business days for approval. After your documentation has been reviewed, an automatic email will be sent detailing next steps, rules, and more.

Click the wholesale link in the top right corner of this site to register. To apply, upload a copy of your business license. Please allow 3 business days for approval. After your documentation has been reviewed, an automatic email will be sent detailing next steps, rules, and more.

Creating an account with Extract Labs means you can track orders, leave product reviews, receive specials discounts, get product alerts, and more!

Every so often, we’ll send out a short email with special deals, incentives, and the latest in CBD news. To signing up, scroll to the bottom of any page on our site and enter your preferred email address. You can also subscribe when creating an account or within your customer account dashboard.

Extract Labs - Batch Database

BATCH DATABASE

Quality control

Extract Labs - CBD Glossary

Common Questions

CBD FAQ

Extract Labs - Common Questions

CBD Glossary

CBD terminology

Extract Labs - Store Locator

Store locator

Retail locations

Featured in

Extract Labs featured in Forbes
Extract Labs featured in The Chive
Extract Labs - Better Homes & Gardens Feature
Extract Labs Today Show
Extract Labs - Esquire
Extract Labs - Military Times
Extract Labs - High Times
Extract Labs - Elite FTS
Fast & Free Shipping

Our team works hard to ensure that your CBD arrives on time.

American Made

Our products are made exclusively from American grown hemp.

100% Secure Checkout

Our SSL certificate keeps your information safe at checkout.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.