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Explore our programs & offers
How can I benefit from your Military/Veteran discount?
As a combat veteran-owned business, we’re honored to support those who’ve served. To apply for our military/veteran discount, register online and securely upload one of the approved proof of eligibility documents. Please allow up to 24 hours for approval. After your documentation is reviewed, you’ll receive an email with the next steps and details on how to use your discount.
Want to join our wholesaler program? Here's how!
To become a wholesaler with Extract Labs, simply click here to access our wholesale application form. Be sure to upload a copy of your business license during the application process. Please allow up to 3 business days for approval. Once your account is approved, you’ll receive an email with all the details, including next steps, rules, and access to your customized wholesale ordering site.
Why create an account with Extract Labs?
Creating an account with Extract Labs lets you track orders, leave reviews, access special discounts, receive product alerts, and more!
Curious about signing up? Here's what to expect.
We’ll occasionally send you emails with special deals, incentives, and the latest CBD news. To sign up, scroll to the bottom of any page on our site and enter your email address. You can also subscribe during account creation or from your dashboard.
What perks do I get with a subscription to Extract Labs?
Subscribing ensures you never run out of your favorite products, offers a discount on each order, and provides convenient automatic deliveries tailored to your schedule. Learn more about our subscription options here.
How can I earn loyalty points with Extract Labs?
You earn points for every dollar spent on products and can also accumulate points through special promotions, leaving reviews, and following us on social media.
Please note that participants in our discount program are not eligible to earn loyalty points.
Your guide to ordering & delivery
Where does Extract Labs ship domestically?
CBD products are available for shipment to all 50 states, in compliance with the 2018 Farm Bill. For Delta 8 and other THC products, please review your local state regulations as some restrictions may apply. Domestic orders typically arrive within 5-7 business days after shipment, while USPS Express orders are delivered in 1-3 business days, though overnight delivery cannot be guaranteed. Enjoy free shipping on orders over $75; for orders under $75, a flat fee of $8 applies. Vape cartridge orders are shipped in compliance with the PACT Act, requiring an adult signature (21+).
Does Extract Labs ship internationally?
Yes, Extract Labs offers international shipping to countries supported by USPS. International orders are shipped via USPS Priority services at a flat rate of $50 (USD) and typically take 6-8 weeks for local delivery, depending on flight availability and customs inspections. Please check local regulations regarding the purchase and importation of hemp before ordering. Extract Labs is not liable for any regulations, taxes, or fees applied by the destination country.
Can I modify my order after it's placed?
To change items or the shipping address on an existing order, please contact our Customer Care team at 303.927.6130 or via email as soon as possible. If your order hasn’t left our facility, we can adjust or cancel it for you. If it has already shipped, modifications are not possible, but you can follow our return/exchange process to resolve any issues.
What is your return policy?
Except for any products designated on as non-returnable, we will accept a return of the products for a refund of your purchase price, less 25% restocking fee and the original shipping and handling costs, provided such return is made within seven (7) days of shipment and provided such products are returned in their original condition. To place a return, please call 303.927.6130 or contact us via email.
How can I track my order status?
After your order is placed, we'll send you a confirmation email with order details. Your order will ship next business day and a tracking number will be automatically emailed to you!
Do you charge sales tax on orders?
We charge sales tax in a number of states in accordance with local laws, such as certain states requiring a dietary supplement tax. The tax rate and laws vary depending on the state that we ship to and will be updated as changes are made for any state. The following states will be charged tax when placing orders on ExtractLabs.com: AL, AZ, AR, CA, CO, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MA, MN, MS, MO, NE, NV, NM, NC, ND, NY, OH, OK, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV.
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